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Solpath support

Support

Use the structured form for setup, subscriptions, Apple permissions, private sharing, privacy, and rhythm recommendations without oversharing.

Keep sensitive details out of this form

Do not include screenshots, files, health or sleep values, precise location, schedule details, Circle member details, passwords, or provider payloads. We will send a separate, case-specific secure request if evidence is necessary.

Email fallback

If the form is unavailable, email support@solpath.app. Do not attach files or include health, sleep, precise location, schedule, Circle, password, screenshot, or provider details. We will move necessary evidence to a separate secure request and will not quote sensitive content in replies.

Setup

Choose the closest surface and include only coarse app and build context. Do not include precise place details, event content, health values, screenshots, or files.

Subscriptions

Published U.S. pricing is available on the Solpath pricing page. App Store purchasing remains unavailable until launch. Purchases will be restored and managed through Apple's App Store. Free is a useful planning experience. Plus is the complete personalized experience. Family grants Plus through Apple Family Sharing.

Permissions

Solpath may ask for location, AlarmKit, HealthKit, notifications, WeatherKit availability, iCloud, and CloudKit sharing access depending on the feature. If a permission is denied, the app should continue with previews or fallback states where possible.

Privacy controls

Solpath does not require a Solpath account. Local analytics are opt-in, retained for 90 days, and resettable from Settings. Private circles do not use Contacts permission or contact upload, and Rhythm data never enters analytics.

Early-access requests

Use the private link in your confirmation email to review or correct your request, change optional marketing consent, download your data, withdraw, or delete it. Unsubscribing from future optional engagement messages never stops necessary early-access messages about a request you keep active. If the link expired or you need an exception handled, contact support from the submitted address. Early-access records expire after 12 months unless you explicitly renew consent.